How to Save the World



THE FUTURE OF BUSINESS
This article is adapted from a presentation I am making at the World Congress on Intellectual Capital & Innovation at McMaster University later this week.


I'm going to start this future state vision at the front lines of a typical corporation, and look over the shoulder of a typical knowledge worker in 2015. The company this employee works for no longer has a knowledge centre, in-house researchers or a corporate library. In fact, it has outsourced and shrunk its IT and other infrastructure to zero. It has no in-house overhead, no 'back office'. Everyone on the payroll either sells product or delivers services to customers.